FAQ's

Generally East & West Sussex, Surrey, Hampshire and South West London.

If in doubt, please call us - 01932 800272

Most garden buildings, and a Castle Garden Room is no exception, can be built under what is called "Permitted Development". 

That said, there are certain conditions attached, you can download our useful guide on Planning, give us a call or even book your "discovery call" today?

So you have a use and a collection of ideas for your project but where do you go from here? 

Experience shows that booking a "discovery call" through us will help you to better understand just how we might be able to help you drive your project forward.

Normally you will receive a bespoke quotation from us within 48 hours of your intial enquiry.

Typically it takes around 6-8 weeks from the agreement being reached. This may sound longer than you envisaged but there are stages involved such as our structural engineer detailing the steelwork required for your building and then our architect producing both working and isometric drawings allowing you to see your creation in detail for the first time.

This is what makes a Castle Garden Room different from all of our competitors.

With detailed drawings and your quotation to hand you will have reached the point where we can finalise matters, price, specification, delivery and installation.

With your deposit paid and timescales agreed we put your Castle Garden Room into production, then, a few weeks later we will be handing you over the keys to your stunning Garden Room for you to enjoy for years to come.

We have a staged payment process advised along with your quotation, payment is made by bank transfer, note that we are happy to accept test payments.

Castle Garden Rooms include a separate electrical board for your building.

Generally our electrical package includes spotlights, heaters and four double electric points.

For other options please contact us.

Flooring options are sourced and available according to your budget and design requirements.

Castle Garden Rooms feature Smart Systems windows and doors, fully compliant with all UK Standards. Aluminium windows and doors are perfectly suited for use in garden rooms being long lasting and thermally efficient whilst offering minimal maintenance.

Standard finishes are White, Black or Anthracite - or we can match the fenestration in your home or choice using any RAL colour? 

Window styles include top hung casements, fixed lights or tilt and turn.

Door options include residential doors, french doors, sliding or bi-fold doors.

Planning a home cinema, somewhere to chill out listening to music or to work out to? We can install all of the equipment you need to enhance your listening pleasure.

Worth noting also that your Castle Garden Room will serve to reduce excess noise and we can go further so talk to us if this is your desire?

All Castle Garden Rooms feature fully skimmed plasterboard but other finishing options are available to suit your design requirements.

Your Castle Garden Room will use an EPDM roofing solution - this is a long lasting and durable solution for roofing and in widespread use in commercial applications, it is not as widespread in garden buildings however.

Solar panels are an optional extra for your Castle Garden Room and allow you to reduce energy use in your building.

Looking for underfloor heating, no problem, your Castle Garden Room offers the luxury of an underfloor heating system if this item is a must have.

Your "discovery call" with us can help to respond to this question, mostly the answer is yes but if these facilities are on your wish list then it's best to talk things through at the earliest time.

A Castle Garden Room brings two distinct advantages over much or our competition.

One, we use mainly non-combustible materials.

Two, we use virtually maintenance free aluminium cladding.

We recommend leaving 50 cm (approx 20") between the building and the fence, Planning issues might affect this if you wish to raise the height for example.

Such is the flexibility of the lightweight galvanised steel frame used exclusively by Castle Garden Rooms that the actual design of your building can accommodate most design needs. 

Note that planning constraints may apply to your project.

We will require parking to off-load materials and equipment, if there are parking restictions and/or permits are required, please ensure that you let us know and that permits are available for the duration of works.

Our installations team will off-load all materials so all you have to do is to watch your dream come to fruition! 

Access to your chosen site will the subject of discussion from an early stage, you can always book a "discovery call" with us to address any such concerns?

Note that access is not normally an issue as the frames are delivered in sections, so access via a side or rear gate is all that is required.

Our design and construction differs from almost all of our competitors which is why we can confidently offer a 20 year structural guarantee as standard.

This is 10 years longer than for a new build home under the NHBC Warranty!